Refund Policy

Last updated: 28 July 2026

14-day free trial

Every StationReady subscription starts with a 14-day free trial. You add a payment method at checkout, but nothing is charged until the trial ends. Cancel any time during those 14 days — from the customer portal (accessible from your dashboard) or by emailing us — and you will not be charged anything.

If you don't cancel, your subscription automatically continues at the plan price shown at checkout, billed monthly or annually depending on what you selected.

Cancelling after your trial

You may cancel your subscription at any time from the customer portal or by emailing us. Cancellation stops future renewals; access continues until the end of the billing period you've already paid for. We don't offer partial refunds for the unused portion of a billing period, except where required by law or as described below.

Requesting a refund outside the trial

Payments are processed by our payment provider Stripe Payments Europe, Ltd. on behalf of Virtus Nemeton Ltd. If something has gone wrong with your account or billing — a duplicate charge, a technical fault that prevented you from using the Service, or similar — email us and we'll review it.

1. Email hello@stationready.info from the address used at checkout, quoting your order or Stripe receipt number — or call 0161 564 0647 if you'd rather speak to someone directly.
2. We will confirm eligibility within 2 business days and issue any agreed refund via Stripe. Funds typically arrive within 5–10 business days depending on your bank.

Statutory rights

This policy is in addition to, and does not replace, any statutory rights you may have under the Consumer Rights Act 2015, UK consumer regulations, or the laws of your country of residence.

Contact

Virtus Nemeton Ltd — hello@stationready.info or 0161 564 0647